Privacy Policy
Last updated: December 16, 2025
At EcoZone House, we are committed to protecting your personal information and respecting your privacy rights. This policy explains how we collect, use, and safeguard your data when you interact with our services.
Information We Collect
We collect information that you provide directly to us when you register for our programs, complete contact forms, or communicate with our team. This may include your name, email address, phone number, and information about your wellness goals and preferences.
We also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, and how you interact with our content. This helps us improve our services and provide a better user experience.
If you participate in our programs, we may collect additional information related to your participation, progress, and feedback to ensure we provide appropriate and effective services tailored to your needs.
How We Use Your Information
Your personal information is used primarily to provide you with our wellness services, communicate important updates, and ensure your safety and satisfaction with our programs. We use this data to customize your experience and provide relevant recommendations.
We may use your contact information to send you program updates, wellness tips, and information about services that may interest you. You can opt out of these communications at any time using the unsubscribe link provided in our emails.
Anonymous, aggregated data may be used for research purposes to improve our programs and understand general trends in wellness and aging. Individual personal information is never used for research without explicit consent.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We only share your information when necessary to provide our services, comply with legal obligations, or protect the rights and safety of our participants and staff.
In some cases, we work with trusted service providers who assist us in operating our website, conducting our business, or providing services to you. These partners are bound by confidentiality agreements and are only authorized to use your information for specified purposes.
We may disclose personal information if required by law, court order, or government regulation, or if we believe disclosure is necessary to prevent harm, protect our rights, or investigate potential violations of our terms of service.
Data Security and Retention
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption, secure servers, and regular security assessments.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is securely deleted or anonymized.
While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We encourage you to take appropriate measures to protect your own information when using our services.
Your Privacy Rights
You have the right to access, update, or delete your personal information at any time. You can also request information about how your data is being used and object to certain types of processing where applicable under local privacy laws.
If you wish to exercise any of these rights or have concerns about how your information is being handled, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
You also have the right to withdraw consent for data processing where our processing is based on consent, and to lodge a complaint with relevant data protection authorities if you believe your privacy rights have been violated.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. These technologies help us provide personalized content and improve our services.
You can control cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of our website. For more detailed information about our cookie practices, please refer to our separate Cookie Policy.
We may also use analytics services to better understand how visitors interact with our website. These services may collect information about your device, browser, and usage patterns to help us improve our digital presence.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you through appropriate channels, such as email or a prominent notice on our website.
We encourage you to review this policy periodically to stay informed about how we protect your information. The "Last updated" date at the top of this page indicates when the most recent changes were made.
Your continued use of our services after any modifications to this policy constitutes your acceptance of the updated terms. If you do not agree with any changes, please discontinue use of our services.
Contact Information
If you have questions, concerns, or requests regarding this privacy policy or our data practices, please don't hesitate to contact us. We are committed to addressing your inquiries promptly and transparently.
You can reach us through our contact form on the main website, and our privacy team will respond to your inquiry as quickly as possible. We value your trust and are dedicated to maintaining the highest standards of data protection and privacy.